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Software Overview
There are three software programs available on the JR&A website:
  • The JRA Test Scoring System, which can be used to create each of the JR&A Police and Public Safety Selection test reports and store the test data in a secure database on the user's computer.
  • The JRA Mailbox, which is a secure method for sending and receiving files over the internet by JR&A and JR&A customers who have been assigned Mailbox accounts.
  • The JRA Online Testing Center , which is used to manage online administration of the tests on which the JRA Police and Public Safety Selection reports are based. (Note: these tests can also be administered using paper and pencil methods.)
Each of these programs is described separately within this section of the website.
Technical Support
Requests for technical support related to JRA software should be made by: If the office staff cannot solve the problem, they will contact one of our programmers to follow up with you.
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Technical support requests that come in after office hours (9 am to 5 pm, Pacific, Monday-Friday) will be responded to promptly on the next business day.
​© 2022 Johnson, Roberts, & Associates, Inc.